A housekeeping unit typically refers to a designated area within a hotel, resort, or similar establishment responsible for maintaining cleanliness and order. Here’s a brief description of its components:
Responsibilities:
- Cleaning and Maintenance: Regular cleaning of guest rooms, common areas, and facilities. This includes dusting, vacuuming, mopping, and sanitizing surfaces.
- Inventory Management: Keeping track of supplies such as linens, toiletries, and cleaning products to ensure adequate stock levels.
- Guest Services: Addressing guest requests related to housekeeping, such as extra towels or room cleaning schedules.
- Laundry Services: Managing the cleaning and pressing of linens and uniforms.
- Safety and Compliance: Ensuring that cleaning practices meet health and safety regulations.
Staff:
- Housekeepers: Responsible for cleaning and preparing guest rooms.
- Supervisors: Oversee the housekeeping team, ensuring standards are met and tasks are completed efficiently.
- Laundry Attendants: Handle the washing, drying, and folding of linens and staff uniforms.
Equipment:
- Cleaning carts stocked with supplies
- Vacuum cleaners
- Laundry machines
- Chemical dispensers for cleaning solutions
Goals:
- To provide a clean, safe, and welcoming environment for guests.
- To maintain high standards of hygiene and service.
- Teacher: Ledicia Libutsuli
- Teacher: Odel Trainer